Mojo Notion LLC provides quality hosting Services to clients from all around the world. The following terms and conditions have been put in place to ensure that this quality is maintained.
We have written these conditions in plain English so you don’t need to be a lawyer to understand them.
Introduction
All Services provided by Mojo Notion LLC may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law, or the laws of the United Kingdom or European Union is prohibited.
This includes, but is not limited to: material to which you do not own the copyright (or have the copyright-owner’s permission to publish), material we judge to be threatening or obscene, unlicensed software or files, or material protected by trade secret and other statute.
You agree to indemnify and hold harmless Mojo Notion LLC from any claims resulting from the use of the Service that damages the subscriber or any other party.
Examples of non-acceptable content or links:
Pirated software
Illegal MP3s
Malicious software
Adult content
Warez sites
Child pornography
Mojo Notion LLC will be the sole arbiter as to what constitutes a violation of these terms.
Commercial Advertising and Bulk Email
The use of any Service for the sending of unsolicited email is strictly prohibited, as is the use of unsolicited email for advertising any account or Service provided by Mojo Notion LLC.
An initial limit of 100 outgoing email messages per hour is enforced on all web hosting accounts and can be increased on demand at no extra cost. Messages which exceed this limit in any 60-minute period will not be delivered.
Server Abuse
Any attempts to undermine or cause harm to a Mojo Notion LLC server or customer of Mojo Notion LLC is strictly prohibited. Mojo Notion LLC will pursue legal action to the fullest extent for all abuse of the Mojo Notion LLC Network.
Additionally; actions that cause prolonged or repeated strain on the processor, RAM or any other components of a server, thus causing a disruption in service for other customers is strictly prohibited.
Software & Services
Hosting Controller, Smarter Mail and Smarter Stats
It must be noted that Hosting Controller, Smarter Mail and Smarter Stats are external programs that are licensed and provided by Mojo Notion LLC for use by its clients. Mojo Notion LLC can take no responsibility for their correct or reliable function, though we are able to provide limited technical support and advice.
File Manager
File Manager is not a data warehousing service. Its intended use is for active file sharing which may inadvertandtly result in backups of files being shared. Accounts with large amounts of stagnant data `collecting dust` or accounts with very limited Sharing activity may, in Mojo Notion LLC' sole discretion and without notice, be removed from the service.
You may upload on the Services Content created by you or for which you have received express permission from the owner so that other users may view and download said Content. You assume all risk and liability for the Content you upload. You grant, transfer and assign to Mojo Notion LLC and its successors, assigns and licensees, FOR THE SOLE PURPOSE of enabling us to make your Content available through the Service, a fully-paid, royalty-free, irrevocable, perpetual, worldwide right and license to publish, distribute, reproduce, transmit, use, translate and archive the Content.
You, not Mojo Notion LLC, are solely responsible for the Content you upload and store on Mojo Notion LLC servers. You bear full responsibility and sole liability for any lost or irrecoverable data. You understand and agree that Mojo Notion LLC reserves the right to delete, move, archive (including account information) or edit any Content that it may determine violates this Agreement, its AUP, Privacy Policy or is otherwise unacceptable and may terminate your access to the Services, without prior notice and at its sole discretion. You understand that you may be exposed to offending Content and waive your right to any damages.
If your copyrighted or trademarked works are on the Mojo Notion LLC website without your permission, please contactdocument.write(''); This e-mail address is being protected from spambots. You need JavaScript enabled to view it describing the work that has been infringed, where it is located on the website, and provide your contact information and a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner, or authorized by the owner, of the copyrighted or trademarked work. Illegal files will be removed immediately after notice with sufficient information.
You control your data through its generated link via your free or File Manager account and/or cookies which may be placed on your computer. Mojo Notion LLC maintains multiple copies of active files. Mojo Notion LLC bears no responsibility for maintaining your data indefinitely.
Chat Rooms & IRC
You may install and operate your own chat room script on Mojo Notion LLC shared servers, however these tend to be large system hogs and may fall into the usage limitations clause. We do provide an HTML based PHP chat room that runs without hindering the performance of the machine for others.
The use of IRC and all related applications or services is not permitted; this includes all IRC bots, proxy servers and clients.
Background Processes & Programs
Mojo Notion LLC may allow client’s programs to run continually in the background, these are considered on a case-by-case basis and an extra charge may be incurred based on system resources used and operational maintenance needed.
By default, any long-running processes will be terminated automatically without notice.
Data Security & Backups
You are responsible for protecting data of a sensitive nature (passwords etc.) and under no circumstances should confidential information such as credit card numbers be stored on any web hosting account or dedicated server.
All web hosting accounts are backed up on a regular basis. While we do our best to ensure that no data will be lost in the event of hardware failure or other disaster, we make no guarantee about this and web hosting customers are strongly encouraged to keep their own backup copies of all data.
Dedicated server customers are fully responsible for managing their own backups. Mojo Notion LLC does not provide a standard backup service for dedicated servers, however we can provide a custom backup solution on request at additional cost.
Suspension & Removal
A breach of these terms and conditions may result in the suspension or termination of Service. Normal policy is a warning first, then account suspension followed by removal in extreme circumstances. You will remain liable for the payment of your services. If Mojo Notion LLC suspends or removes your account(s) for violating policy, you will forfeit your right to a refund as defined below.
Serious offences, such as the intentional sending of spam or “phishing” will result in the immediate removal of the account without warning or appeal.
Non-Payment
Mojo Notion LLC is a pay in advance service; full payment must be made before any service is provided. In the event of non-payment for web hosting accounts, Mojo Notion LLC will suspend and remove the account(s) in accordance with the following procedure:
Payment 1 day overdue — A reminder email will be sent to the address stored in the Account Control Panel informing you that payment has not been received.
Payment 7 days overdue — A reminder email will be sent to the address stored in the Account Control Panel informing you that if payment is not received by the next day the account will be suspended.
Payment 8 days overdue — The account will be suspended and a reminder email sent to the address stored in the Account Control Panel informing you of this.
Payment 14 days overdue — A reminder email will be sent to the address stored in the Account Control Panel informing you that if payment is not received by the next day the account will be terminated.
Payment 15 days overdue — The account will be removed and an email sent to the address stored in the Account Control Panel informing you of this.
For dedicated servers, the following procedure applies:
Payment 1 day overdue — A reminder email will be sent to the address stored in the Account Control Panel informing you that payment has not been received.
Payment 3 days overdue — We will attempt to contact you by telephone to inform you that payment was not received.
Payment 7 days overdue — A reminder email will be sent to the address stored in the Account Control Panel informing you that if payment is not received by the next day the server will be disconnected.
Payment 8 days overdue — The server will be disconnected and a reminder email sent to the address stored in the Account Control Panel informing you of this.
Payment 14 days overdue — A reminder email will be sent to the address stored in the Account Control Panel informing you that if payment is not received by the next day the server will be permanently cancelled.
Payment 15 days overdue — The server will be permanently cancelled and an email sent to the address stored in the Account Control Panel informing you of this.
Non-payment for domain registration and SSL certificates will result in the expiration of the Service. SSL certificates will become invalid. Domains will cease to function and may become available for registration by third parties.
Billing
All payments are non-refundable, unless an error has been made on our part, or the 30 day moneyback or 99.5% uptime guarantees apply.
Credit and Debit Card
For your convenience Mojo Notion LLC operates a subscription billing policy; on an account’s anniversary your credit or debit card is automatically charged. Charges for dedicated servers are made on the tenth day of each month.
The amount charged is dictated by the services to which you are subscribed, and can be viewed at any time via the Account Control Panel.
Paypal
For your convenience Mojo Notion LLC uses Paypal’s subscription facility; on an account’s anniversary your Paypal account is automatically charged. PayPal is not available as a payment option for dedicated servers.
The amount charged is defined when the subscription is established (usually upon creation of the account) and cannot be modified without the creation of a new subscription.
Price Changes
Mojo Notion LLC reserves the right to change the price charged for our standard hosting plans, for both new and existing customers. All price changes will be announced at least two months in advance of the change taking effect for existing customers — price changes will be immediate for new accounts. Existing customers will be charged the new amount for all payments made on or after the date specified in the announcement.
Cancellations
Your credit/debit card or Paypal account will continue to be charged for Services until such time as an account cancellation request is submitted via the Account Control Panel.
Please allow 24 hours for an account cancellation request to be processed. You will have the option of having your Service cancelled immediately or at the end of your current payment term.
Privacy
Your privacy is important to us and we will do everything to protect it, for more information refer to our Privacy Policy.
Domain Registration
If you are registering or transferring a domain name you must also agree to the Domain Name Registration Agreement.
Uptime Guarantee
Mojo Notion LLC strives to maintain a 99.5% server uptime service level, excluding scheduled maintenance which has been communicated to customers in advance. This uptime percentage is a monthly figure and is calculated solely by Mojo Notion LLC or authorised/contracted outside monitoring services.
If Mojo Notion LLC fails to meet its 99.5% uptime guarantee a partial refund will be made available upon request, on a case-by-case basis.
Money Back Guarantee
We are proud to offer a 30-day “no questions asked” money back guarantee, however we cannot offer refunds if your site breaks these Terms and Conditions.
To qualify for a refund you must submit an account cancellation request clearly stating that you wish to be refunded, within 30 days of your account setup date. This should be done via the Account Control Panel.
This only applies to web hosting accounts. We do not provide refunds for other Services, such as domain registration, SSL certificates or dedicated servers.
Changes to this Document
Mojo Notion LLC reserves the right to change these Terms and Conditions from time to time, usually without warning, though major changes likely to affect your account will be communicated via our website or e-mail. Continued use of our Services implies acceptance of updated Terms and Conditions.